From our factory to your fortress
At Cult Furniture we try our utmost to keep our customers happy with speedy delivery. We aim to dispatch all orders within 48 hours.
As soon as your order leaves our warehouse, you will receive an email with the tracking number and link for your consignment. If the tracking link is missing in the email, your order is being dispatched with a specialist courier who will be in touch in regards to the delivery date as well as booking a time slot.
Please make sure you leave your contact number when placing your order so that the courier can be in touch in regards to your delivery. We use different couriers from time to time depending on the size of your order.
Once dispatched, we will do our best to have your goods delivered the next day, however, we do not offer a guaranteed next day delivery and cannot be held responsible for any delays incurred by our courier service. In most cases, goods will be received within 72 hours but occasionally can take up to 10 working days. Please only contact us if you have not received your goods after this time.
Oversized parcels are dispatched on a 48-hour courier service. Large orders may be sent by pallet rather than courier, depending on the volume of products ordered.
Please allow up to 10 working days for delivery within the UK of orders of 20 or more products.
The courier will be in touch to book a delivery date for orders with larger items or quantities.
To ensure you can get the most out of your shopping experience with us some items are available for pre-order, this means that we are expecting a shipment of a particular product and we give you a chance to purchase and reserve your preferred items before we have it in stock.
We offer estimated dispatch dates as shown on the product page. This is the date we expect we will be able to ship this item out from our warehouse for delivery shortly after. Please note that this date is subject to change based on any delays the factory might encounter, so keep this in mind if you are working to a time scale.
Once the items are in stock your order will be processed as a normal in stock order.
Our range of “Made to Order” products are manufactured especially for you when you order them. These products will take a number of weeks to make and because of this, will take longer to be delivered to you. You can see the estimated delivery time frame on the product page, as well as at the checkout. Please note that during busy periods such as the festive season, the dates may change. We will notify you as soon as possible if this happens.
Once your order is ready and dispatched you’ll receive an email as well as being notified by the courier to set a delivery date.
We offer competitive shipping rates within the UK using different couriers depending on the size of your order and items. Delivery charges will be calculated as the items are being added to the basket. You can see what the charges are by clicking the shipping estimator at any point during the shopping process to show the costs for the items in the basket at that time.
Please note that we charge delivery by the box.
Smaller sized products (such as decorative items, chairs, stools, etc.) = from £4.95 - £9.95
Medium sized products (such as armchairs, coffee tables, etc.) = from £19.95
Larger sized products (such as dining tables, etc.) = from £19.95 - £39.95